Frequently Asked Questions

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Before Your Stay:

 

Do you have family rooms?

• Yes. We offer:

• Premium Double Queen Rooms with Private Bath (up to 4 adults + 1 infant)

• European-Style Double Queen Rooms with shared bathrooms on each floor

• European‑Style rooms with a Queen + Twin and shared bathrooms on each floor

 

Is Wi‑Fi free?

• Yes. Complimentary Wi‑Fi is available throughout the hotel.

 

What is your pet and smoking policy?

• No pets (service animals welcome)

• 100% non‑smoking property

 

What are your cancellation policies?

• Our standard Cancellation policy requires 48-hours notice for free cancellation, otherwise there is a Cancellation Fee equal to the first night plus taxes.

• If you booked through an Online Travel Agent such as Booking.com, Expedia, or Airbnb, their cancellation policy may be different, so please refer to your confirmation details from that channel or contact us directly for assistance.

 

What are your check‑in and check‑out times?

• Check‑in: 3:00 PM or afterwards

• Check‑out: 11:00 AM

 

Do you have a pool, spa, gym, or daycare?

• No — as a historic boutique inn, we do not offer these facilities.

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Is breakfast included?

• We do not serve breakfast, but we are located next to several cafés, bakeries, and coffee shops. We do offer complimentary coffee and tea in our upper loft as well.

 

Do you offer parking?

• We do not have on‑site parking, but nearby options include:

• Reserved offsite Hotel Guest Parking Lot (2 blocks away) – $18/day

• UW Central Garage (1 block away) – approx. $21.00/day

• Street Parking – paid 8 AM–8 PM, free overnight and on Sundays/holidays
  You may use the loading zone in front of the hotel for up to 15 minutes during check‑in.

 

After Booking:

 

How do I get to the hotel?

• We are about 25 minutes from SEA Airport by Uber/Lyft/taxi

• 5‑minute walk from the U‑District Light Rail Station

• Surrounded by multiple bus routes

 

How do I change or cancel my reservation?

• If you booked your reservation with an online travel agent such as Booking.com, Expedia, or Airbnb, please contact them to cancel.

• If you booked your reservation with the hotel directly, please contact us at:

• Front Desk: 206‑633‑4441

• After Hours: 206‑222-1147 (Call/Text)

 

Can I check in early or check out late?

• Early check‑in is based on availability. If your room isn’t ready, we can store your luggage and you’re welcome to relax in the Loft common area.

• Late check‑out is also available but not guaranteed and depends on occupancy.

 

What amenities are in the rooms?

• All rooms include linens, towels, soap, hair dryers, and basic essentials

• Premium rooms have ensuite bathrooms

• European‑Style rooms include in‑room vanity sinks and robes

• A shared guest kitchen and Loft lounge are available 24/7

• Mini‑fridges can be provided upon request when available

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What is included in the Shared Bathrooms for the European-Style Rooms?

• ​Each floor has one men's and one women's bathroom.

• Every shared bathroom has two showers, two toilets and a sink

• Shared bathrooms are cleaned throughout the day

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During Your Stay:

 

Is there an elevator?

• No. The College Inn occupies the 2nd, 3rd, and 4th floors of a 1909 building and there is no elevator.

• Guest rooms are reached by two or three flights of stairs.

• We're glad to help with luggage

• If stairs are a concern, call before booking and we'll place you on our lowest guest floor when we can

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Do the rooms have air conditioning?

• No. Seattle averages about a week of genuinely hot days a year, and this building's thick walls keep rooms comfortable the rest of the summer.

• Every room has a ceiling fan and a portable fan.

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Do you have a restaurant?

• We do not have one that is owned by the hotel, but the College Inn Pub, Basil Viet Kitchen, Bean & Bagel and Café Happy are located in the same building 

• The University District has dozens more within a few blocks.

• We also offer complimentary coffee and tea in the Loft all day

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What is nearby?

• We’re in the heart of the vibrant U‑District:

• University of Washington campus

• Dozens of restaurants, coffee shops, bookstores, and nightlife spots

• A short walk to Lake Union

 

How do I contact staff?

• Front Desk: 206‑633‑4441

• After Hours: 206‑222-1147 (Call/Text)

• If you arrive at the hotel and the innkeeper is away from the desk, press the intercom button next to the bright red front door.

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After Your Stay:

 

I left something behind — what do I do?

• Contact us directly at 206-633-4441 and we’ll check our lost‑and‑found

 

I have a billing question or need an invoice.

• If you booked directly with the hotel, please call the front desk or after‑hours line and we’ll be happy to assist.

• If you booked your reservation with an online travel agent such as Booking.com, Expedia, or Airbnb, please contact them for your needs.