Frequently Asked Questions

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Before Your Stay:

 

Do you have family rooms?

• Yes. We offer:

• Premium 2 Queen Rooms with Private Bath (up to 4 adults + 1 infant)

• European‑Style rooms with a Queen + Twin and shared bathrooms on each floor

 

Is Wi‑Fi free?

• Yes. Complimentary Wi‑Fi is available throughout the hotel.

 

What is your pet and smoking policy?

• No pets (service animals welcome)

• 100% non‑smoking property

 

What are your cancellation policies?

• Our standard Cancellation policy

• If you booked through an Online Travel Agent such as Booking.com, Expedia, or Airbnb, their cancellation policy may be different, so please refer to your confirmation details from that channel or contact us directly for assistance.

 

What are your check‑in and check‑out times?

• Check‑in: 3:00 PM

• Check‑out: 11:00 AM

 

Do you have a pool, spa, gym, or daycare?

• No — as a historic boutique inn, we do not offer these facilities.

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Is breakfast included?

• We do not serve breakfast, but we are located next to several cafés, bakeries, and coffee shops. We do offer complimentary coffee and tea in our upper loft as well.

 

Do you offer parking?

• We do not have on‑site parking, but nearby options include:

• Reserved Hotel Guest Parking Lot (2 blocks away) – $18/day

• UW Central Garage (1 block away) – approx. $21.00/day

• Street Parking – paid 8 AM–8 PM, free overnight and on Sundays/holidays
  You may use the loading zone in front of the hotel for up to 15 minutes during check‑in.

 

After Booking:

 

How do I get to the hotel?

• We are about 25 minutes from SEA Airport by Uber/Lyft/taxi

• 10‑minute walk from the U‑District Light Rail Station

• Surrounded by multiple bus routes

 

How do I change or cancel my reservation?

• If you booked your reservation with an online travel agent such as Booking.com, Expedia, or Airbnb, please contact them to cancel.

• If you booked your reservation with the hotel directly, please contact us at:

• Front Desk: 206‑633‑4441

• After Hours: 206‑222-1147 (Call/Text)

 

Can I check in early or check out late?

• Early check‑in is based on availability. If your room isn’t ready, we can store your luggage and you’re welcome to relax in the Loft common area.

• Late check‑out is also available but not guaranteed and depends on occupancy.

 

What amenities are in the rooms?

• All rooms include linens, towels, soap, and basic essentials

• European‑Style rooms include in‑room vanity sinks

• A shared guest kitchen and Loft lounge are available 24/7

• Mini‑fridges can be provided upon request when available

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During Your Stay:

 

Do you have a restaurant?

• No, but we are surrounded by cafés, restaurants, bars, and shops in the University District.

 

What is nearby?

• We’re in the heart of the vibrant U‑District:

• University of Washington campus

• Dozens of restaurants, coffee shops, bookstores, and nightlife spots

• A short walk to Lake Union

 

How do I contact staff?

• Front Desk: 206‑633‑4441

• After Hours: 206‑222-1147 (Call/Text)

• If you arrive at the hotel and the innkeeper is away from the desk, press the intercom button next to the bright red front door.

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After Your Stay:

 

I left something behind — what do I do?

• Contact us directly at 206-633-4441 and we’ll check our lost‑and‑found

 

I have a billing question or need an invoice.

• If you booked directly with the hotel, please call the front desk or after‑hours line and we’ll be happy to assist.

• If you booked your reservation with an online travel agent such as Booking.com, Expedia, or Airbnb, please contact them for your needs.